Three tips to inspire the bored email marketer
Experienced email marketing strategists may become used to the extensive attention the email "holy trinity" of "subject lines," "creatives" and "images" get. After years of testing "subject lines," "creatives" and "images" to get better "subject lines," "creatives" and "images," the email marketer finds that conversion rates are still dropping, so what's she to do? More creative testing, more images, more of the same thing?
Focus on giving your customers a good reason to take the action you want them to take. Make a decision to not put creative first this year and focus on developing meaningful concepts that resonate with your target audience and make sure those concepts get copy that's darn-well writter.
2. When you run out of concepts to test dust off concepts from a year ago.In 2007, before Al Gore's "fight for green" became mainstream, we developed a campaign to test if "going green" was a stronger web usage driver than "convenience." "Going green" failed the test. A year later, after Gore won the Nobel Peace prize and his global warming message became popular, we re-tested the same two concepts against each other and this time "going green" won. We learned an important lesson - trends change very fast, and we have to change with them, even if it means going back to an old concept. It may be old to the email marketer, but new to our customers.3. Do the exact opposite of what you've been doing. When you can't move the needle enough with new tests it may be time to mix in something that's the complete opposite of what you've been doing so far. If you've been unsuccessfully testing images, throw in a no-image market-cell. If most of your emails have been short, try testing against a long email. If your communication language has been formal, test against informal copy. I'm not advising here doing away with tactics that have been proven to work, nor am I advising throwing away common sense. What I'm advocating is challenging ourselves to break away from the status-quo, to get out of that unproductive comfort zone. Doing the opposite of what you've been doing may not prove the success you were looking for each time, but it will open up new perspectives, trigger new ideas, freshen up your strategy and keep you from becoming the bored email marketer.
